• support@dubaiflorist.com
  • Online florist since 1998

English
Price in US$

FREQUENTLY ASKED QUESTIONS

1. What is Dubai Florist online?
It stands for Local online Florist in Dubai and is working with member of Flowers-link. We were founded in 1998, 22+ years' experience to send flowers online in Dubai. Our reliable and cost effect flower international delivery service are supported continually and made encouragement from our valued customers. Which has helped us to establish and expand our business all these years. We have grown from a very small online flower shop. In order to provide a more efficient service to our clients, we are now operating a web stores through International same day florists delivery service
2. Can I request the items, which are not listed in the web store?
Yes, you may fax or email the requirement to Dubai Florist Online and we will reply you within 30 min.
3. How can I make the payment?
You can make the payment by Credit Card - PayPal.
4. Which credit cards does Dubai Florist accept?
Dubai Florist accepts Visa, MasterCard, American Express, and Discover cards etc. Now proud to announce support for the following currencies in addition to the U.S. Dollar: Canadian Dollar, Pound Sterling, Euro, Australian Dollar and Japanese Yen for all Visa and MasterCard purchases.
5. Is my credit card number is secured?
All transactions are secured, powered by PayPal, Which is our Authorized web retailer an Global organization. Which transacts all transactions on ultra high Secure Socket Layer (SSL). The credit card information never comes to us. We just get the payment receipt information. CGI script capable of processing Credit Card transactions insuring that the information is encrypted before it is transmitted.
6. How do I feel sure that you have correctly registered the order placed?
Shortly after you have successfully transmitted your order to Pay Pal secure server you will receive an email acknowledgement from Pay Pal, assuring you that your order is being processed to be delivered as requested.
7. Are the items delivered as per the display on WebPages?
We aim to use seasonal flowers wherever possible, as they last longer and offer better value to you. So, please bear in mind that although the bouquets shown on our website will be replicated as closely as possible they may contain some variation due to seasonal availability.
Where we deliver:
Our courteous and efficient driving team are able to deliver Dubai, Sharjah. For those outside of Dubai, Sharjah we offer next day. Orders must be received by 11 am the day before the desired delivery date.
When we deliver:
Although we cannot guarantee exact times for delivery we aim to deliver between 9am and 5pm. We can, however, specify morning or afternoon deliveries.
Florists Same day Delivery:
If you would like to send flowers to anywhere in Dubai on the same day please send in your order form by 01.00 pm U.A.E. time, as we make up the flowers early each morning. Request of changing or cancellation of order or order information: Changes shall be made if we receive the information before order has been sent out for delivery or prepared for delivery.
Request of flowers:
You can always request for the type and colour of the flowers, however, due to various seasonal and regional conditions, availability of some flowers may be limited in certain areas. In this situation, we will deliver a choice of similar of equal or or greater value and beauty.
Guarantee:
All confirmed orders are guaranteed for delivery with a minimum 48 hours notice, excluding Fridays and legal holidays.
Refund or Replacement:
Unable to locate the recipient's "correct" address.
The delivered flowers quality is poor.
The order has not been delivered due to our fault.
Guarantee will not apply (FULL charges will be applied) if:
Given Insufficient or Wrong information e.g recipient telephone number, name or address etc by You
Recipient cannot be reached when delivering to places like Hospitals, Hotels, Arriving/Departing ships or plane etc.

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